DoseSentry Support
Contact
Get in touch
Have a question, ran into an issue, or just want to tell us something? We'd like to hear from you.
We read every submission and aim to reply within 24–48 business hours.
FAQ
Frequently Asked Questions
Why doesn't my alarm need a data connection?
DoseSentry is built on Apple's AlarmKit — the same system behind the iPhone's own Clock app. Alarms fire reliably with no internet, no signal, and even if the app itself isn't open.
Do I need an account?
No. DoseSentry never requires sign-in or an account of any kind.
How do I cancel or manage my subscription?
Subscriptions are managed directly through the App Store (iOS) or Google Play (Android) — through your device's own account settings, not through DoseSentry.
How do I delete my data?
Delete an individual entry within the app, or delete the app itself to remove everything stored on your device.
DoseSentry is an organizational tool. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. It does not replace professional medical advice — always consult a licensed healthcare provider before changing your medication routine or schedule. Not intended for use in a medical emergency; contact your local emergency services directly if you need immediate help.